Terms of use

Agreement

This website is operated by Mnera Solutions LLC (“mNera Solutions”, “we”), based in New York, NY. By using the site you agree to these terms. If you do not agree, please do not use the site.

Client work

Design, development, AI implementation and training services are provided under a written proposal or agreement that you and we both accept before work starts. That document sets the scope, timeline, price, payment schedule and ownership of the work. Where it differs from these terms, it controls.

Nothing on this site is an offer to perform work at a particular price. A discovery call does not create an engagement.

AI systems and training

AI systems can produce output that is wrong or incomplete. Work we deliver that uses AI is designed so that a person reviews the steps that matter, and you remain responsible for the decisions your business makes with it and for checking its output before you rely on it.

Many AI tools are provided by other companies under their own terms and prices, which can change. Training describes how those tools behave when the session is given. Examples on this site of work AI can take on are illustrations, not a promise of a particular result for your business.

Payments

Payments made on this site are processed by Square. Prices are in US dollars and exclude any taxes that apply, which are added at checkout where required. When you pay an invoice here, the amount owed comes from our record of that invoice: its total, less the payments already received. You may pay the balance or part of it. Where an invoice is not yet in our records, you are responsible for entering the reference and amount shown on it.

A payment by bank debit can take several business days to clear and is not complete until it does. If you pay another way, such as Venmo, Zelle, PayPal or a bank transfer, that service’s own terms and fees apply, and the payment counts once it has arrived in our account. A payment note sent through this site tells us to look for your payment; it is not a payment and not a receipt.

A subscription renews at the price and interval shown when you subscribed until you cancel it. You can cancel at any time from the billing portal linked on the payments page.

Refunds are covered by the refund policy.

Our apps

Apps you download from the App Store are licensed to you under Apple’s standard license agreement unless the app states otherwise, and purchases made in those apps are handled by Apple.

Software bought directly on this site is licensed, not sold. Unless a separate license comes with it, you may use it for your own personal or internal business purposes, and you may not resell, redistribute or reverse engineer it.

Intellectual property

The content of this site, including its text, design, the orb mark and the names of our apps, belongs to Mnera Solutions LLC or is used with permission. You may not copy or reuse it without our written consent. Apple, App Store, iPhone, iPad, Mac and Apple TV are trademarks of Apple Inc.

Acceptable use

• Do not use the site to break the law or to harm others.
• Do not attempt to disrupt the site, probe it for weaknesses, or get around its security.
• Do not submit false information, or send automated requests to its forms.

Other services

The site relies on services run by other companies, including Square, Cal.com and Crisp, and links to others such as the App Store. Their terms apply to your use of their services, and we are not responsible for them.

Disclaimers

The site and its content are provided as they are, without warranties of any kind, to the fullest extent the law allows. Information here is general and is not professional advice. Diamond Hands Investing is an educational practice tool and nothing on this site is investment advice.

Limit of liability

To the fullest extent the law allows, Mnera Solutions LLC is not liable for indirect, incidental or consequential losses arising from your use of this site. Our total liability for any claim relating to the site is limited to the amount you paid us through it in the twelve months before the claim. Client work is governed by the liability terms in its own agreement.

Governing law

These terms are governed by the laws of the State of New York. Any dispute will be heard in the state or federal courts located in New York, New York.

Changes

We may update these terms. The current version is always on this page, with the date it last changed.

Contact

Questions about these terms: email hello@mnerasolutions.com or use the contact page.